37777 bat Terms and Conditions

1 General Terms

These terms and conditions ("Terms") apply to the 37777 bat platform and all its services. "User" or "you" refers to anyone who browses this platform, opens an account, or uses any of its services.

By accessing the 37777 bat platform or creating an account, you are considered to have voluntarily and fully accepted these Terms. If you disagree with any part of these Terms, please stop using the platform.

37777 bat reserves the right to change these Terms at any time. For significant changes, registered users will be notified by email or through a platform notification. Continued use of the platform after changes means you have accepted the updated Terms.

These Terms are written in English and apply to users in Bangladesh. Where applicable, the prevailing laws of Bangladesh will serve as the basis for interpreting these Terms.

2 Account Registration

2.1 One Person, One Account

Each person may open only one account. If a person holds multiple accounts, all of them will be suspended and the accumulated balance may be forfeited. Multiple accounts operated from the same household or the same device may also be treated as belonging to the same person.

2.2 Accuracy of Information

All information provided at registration must be accurate, complete and up to date. Deliberately providing incorrect name, mobile number, date of birth or payment details may result in the account being closed. Please inform the support team of any changes to your information.

2.3 Account Security

You are solely responsible for keeping your login details (username and password) confidential. Any unauthorised access to your account must be reported to the 37777 bat support team immediately. The platform will not be liable for any loss resulting from third-party use of your account.

2.4 Identity Verification (KYC)

The platform may request identity verification documents when required. Withdrawals may be held if a copy of your National ID (NID) or passport is not submitted. For more about 37777 bat, visit our about page — About Us — where you will find a clear overview of the platform and its purpose.

3 Age and Eligibility

The minimum age to use the 37777 bat platform is 21. Anyone under this age who opens an account will have it closed without prior notice and all transactions on that account will be considered void.

• The user must be 21 years of age or older at the time of registration.
• Providing false information about age will result in permanent account closure.
• Accounts may not be operated from countries where online gaming is prohibited.
• Accounts belonging to users from restricted regions will be cancelled in accordance with applicable law.

4 Deposits and Withdrawals

4.1 Deposit Methods

The deposit methods currently accepted on the 37777 bat platform are: bKash, Nagad, Rocket and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit amount is ৳200 (for each method).

4.2 Withdrawal Methods

The same methods (bKash, Nagad, Rocket and bank transfer) can be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes.

4.3 Transaction Terms

• The payment source used for a deposit and the destination for a withdrawal must be the same — meaning if you deposited via bKash, the withdrawal will also go to that bKash number.
• Payments from accounts held in another person's name will not be accepted.
• If a deposit is duplicated due to a technical error in the payment system, the user is responsible for returning the extra amount.
• For suspicious transactions, 37777 bat may request additional documents for verification.

5 Bonuses and Promotions

5.1 Welcome Bonus

New users on 37777 bat receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw the bonus, you must wager the bonus amount 10 times. For example: depositing ৳1,000 gives you a ৳2,000 bonus, bringing your total balance to ৳3,000; to withdraw the bonus you must place a total of ৳20,000 in bets (i.e. ৳2,000 × 10).

5.2 Bonus Terms

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• After a bonus is received, the user's own deposited funds will also be held until the bonus is fully settled.
• Each bonus offer may have its own expiry period — the bonus will be cancelled once it expires.
• While one bonus is active, no other bonus will apply unless it is explicitly stated that they can be used together.
• If a bonus offer is not selected before making a deposit, it cannot be claimed for that deposit afterwards.

5.3 Bonus Misuse

Using low-risk betting strategies to meet bonus wagering requirements, or evidence of exploiting the promotions system, will result in the bonus being cancelled and related winnings may also be forfeited.

6 Gaming Rules

6.1 Sports Betting

Bets accepted before a match starts are generally valid, unless the relevant event is cancelled or postponed. If a match is postponed, the original stake will be refunded. In live betting, odds change at every moment — odds may change before a bet is finalised.

6.2 Casino and Slots

All casino games, slots and live casino games operate at a set RTP (Return to Player) rate. The rules for each game can be found within the game itself or in the game provider's information. Abnormal winnings resulting from a technical fault in the game software will not be considered valid.

6.3 Fishing Games

Fishing games use a credit system. Once credits are purchased, they are non-refundable — cash refunds cannot be given for credits that have been used.

7 Prohibited Activities

The following activities are strictly prohibited on the 37777 bat platform:

• Hacking the platform's software, using bots, or placing bets through any automated system.
• Creating multiple accounts to take advantage of bonuses.
• Cheating or colluding with other players.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Attempting to pass identity verification using fake documents.
• Attempting to gain unauthorised access to another user's account or steal their information.
• Introducing any virus, malware or harmful code into the platform's systems.

If evidence of involvement in any of the above activities is found, the account will be closed immediately, all balances will be forfeited, and legal action may be taken where applicable.

8 Bet Cancellation and Disputes

8.1 Reasons for Bet Cancellation

In the following circumstances, 37777 bat may declare a bet void and return the original stake:

• If the event is cancelled or postponed indefinitely.
• If incorrect odds are displayed due to a technical error.
• If there is a serious problem with the data feed or information supply.

8.2 Dispute Resolution

If you have an objection to the result of a bet or game, you must notify the support team in writing within 7 days of the result being published. Objections raised after this period will not be considered. The decision of 37777 bat will be final.

9 Responsible Gaming

37777 bat places the highest importance on responsible gaming. Gaming is a form of entertainment — it should not be treated as a source of income. The platform provides several tools that allow you to manage your own gaming habits.

• Deposit limits: Set a maximum daily, weekly or monthly deposit amount.
• Self-exclusion: Temporarily close your own account for a set period.
• Cooling-off period: Take a short break from gaming.

For gaming addiction or any gaming-related issues, detailed guidance and support information is available on our Responsible Gaming page.

10 Privacy and Data

37777 bat prioritises the protection of users' personal information. Information collected at registration — name, mobile number, email and payment data — is used only for operating the service and ensuring security.

For full details on how personal information is shared with third parties, please read our Privacy Policy — it contains a complete description of what information is collected, stored and used, and how.

By using the platform, you consent to the collection and processing of information as described in the Privacy Policy.

11 Terms Changes and Account Termination

11.1 Changes to Terms

37777 bat may partially or fully change these Terms at any time. Changes will be communicated through a notice on the platform. Continued use of the platform after changes means the updated Terms have been accepted.

11.2 Closing an Account

Users may request to close their account at any time. Any valid funds remaining in the account should be withdrawn before making the request. If there are incomplete wagering requirements related to a bonus, the bonus portion will be cancelled.

11.3 Platform Rights

In the event of a breach of these Terms, 37777 bat reserves the right to suspend or close any account without prior notice. Specific policies may also apply to accounts that have been inactive for a long period (more than 12 months).

12 Contact and Support

If you have any questions or need clarification on any part of these Terms, please contact the 37777 bat support team. Support is available 24/7 — assistance is provided in both Bengali and English via live chat and email.

Email: [email protected]

For general queries, many questions are already answered on our FAQ page — checking there before contacting support may get you a faster answer.